Terms & Conditions

1. Acceptance of Terms

By accessing or using Vanguard Global FZC's website or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the site immediately.

2. Company Overview

Vanguard Global FZC is a leading IT solutions provider based in Sharjah IT Zone, UAE, specializing in:

• Web Development
• App Development
• Database Security
• SEO Optimization
• Digital Marketing
• Product Design
• Back-Office Support (Global)
• Custom IT & BPO Services

3. Use of Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You specifically agree not to:

• Attempt unauthorized access to any part of the website, server, or database
• Disrupt or interfere with website functionality or security features
• Copy, reproduce, or distribute proprietary content without permission
• Distribute harmful, malicious code, viruses, or any other technologies that may harm the website or users
• Use the website for any illegal or unauthorized purpose

4. Intellectual Property Rights

All website content—including but not limited to text, logos, images, software, graphics, designs, and trademarks—is owned by Vanguard Global FZC or licensed to us. This content is protected by international copyright and intellectual property laws.

You may not reproduce, modify, distribute, display, perform, or create derivative works from any content without our express written permission.

5. Service Agreements

Use of our IT or BPO services requires a separate Master Service Agreement (MSA) or Service Contract. These agreements govern the following aspects:

• Service scope and specifications
• Deliverables and timelines
• Payment terms and schedules
• Confidentiality and non-disclosure obligations
• Data security and protection measures
• Liability, indemnity, and dispute resolution

6. Third-Party Integrations

We may integrate third-party tools, platforms, or work in partnership with organizations such as:

• Biz Pages Inc
• My Address LLC
• Vistasofft ITES

While we strive to work with reliable partners, Vanguard Global is not responsible for issues, errors, or damages caused by third-party platforms, services, or integrations.

7. Limitation of Liability

To the fullest extent permitted by law, Vanguard Global FZC shall not be liable for:

• Data loss or corruption due to third-party failures or system errors
• Downtime or service interruptions caused by external hosting providers or internet service issues
• Losses resulting from user error, misuse, or misinterpretation of services
• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities

Our maximum liability is limited to the amount you have paid to Vanguard Global for the specific service in question within the preceding 12 months.

8. Disclaimer of Warranties

All services and website content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

We do not guarantee:

• Uninterrupted or error-free operations
• Complete accuracy or reliability of information
• Specific results from digital marketing, SEO, or other performance-based services
• Compatibility with all devices, browsers, or operating systems

9. Payment & Billing

For paid services and contracts:

• All invoices must be paid within the agreed timelines specified in your service agreement
• Late payments may incur penalties, interest charges, or suspension of services
• Refunds are issued only as per the terms outlined in your specific contract or MSA
• All fees are quoted in USD or AED unless otherwise specified
• You are responsible for all applicable taxes, duties, and fees

10. Confidentiality

Both Vanguard Global and the client agree to maintain strict confidentiality regarding proprietary information, trade secrets, business strategies, and sensitive data shared during the course of engagement.

Confidential information may only be disclosed:

• With prior written consent from the disclosing party
• When legally required by court order or government authority
• To employees, contractors, or partners who have a legitimate need to know and are bound by similar confidentiality obligations

11. Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services at any time, with or without notice, if:

• You violate these Terms & Conditions
• You misuse the platform or engage in fraudulent activity
• You fail to make payments for contracted services
• Your actions pose a security risk or harm other users

Upon termination, you must immediately cease using our services and any proprietary materials provided to you.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Sharjah, UAE. International laws may apply depending on client jurisdiction and the nature of services provided.

13. Amendments & Updates

Vanguard Global FZC reserves the right to revise, modify, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page.

Your continued use of the website or services after any modifications signifies your acceptance of the updated terms. We encourage you to review this page periodically.

14. Contact Information